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Where is my order?

Please click this link and enter your tracking number, if there's any question about your order, please feel free to contact us. newyes@newyes.com


Where can I check the tracking number?

The tracking number will be automatically sent once we fulfilled the order. It will send to the email address that you used to place the order.

When will I get my package?

The estimated shipping time is 5-15 business days. Time might vary because of the courier and countries. If your order exceed the estimated delivery time, please contact us.

When will my order ship out?

Products shipped out same day if order processed by 2pm GMT+8, Monday - Friday excluding holidays.

Orders placed after 2pm GMT+8 on working days or on holidays including weekends will be processed the following working day.

We do not process, ship or deliver orders on weekends or holidays.

What's the cost of the shipping?

The shipping cost would be free.

What about the customs, duties and taxes?

Your package may be assessed local taxes, duties, etc. upon arrival. The shipping firm that delivers the package may likewise impose additional brokerage fees or other surcharges as part of the customs and tax process. The recipient is responsible for paying all duties, taxes, fees, and international costs.


What payment methods are available?

We accept Paypal.

Contact us

Email: service@smabat.com

Address:  211, Building A, Wisdom Cloud Valley Industrial Park, No. 1, Sanhe Road, Longhua Street, Longhua District, Shenzhen


  • Telephone

    • 13045889848
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